Two Ready Maids
Cleaning Service Terms
Two Ready Maids provides residential and commercial cleaning services with a focus on professionalism, reliability, and quality. Clients agree to provide safe working conditions and allow access to the property at the scheduled service time.
Property Access
Clients must ensure our cleaning professionals have safe and timely access to the property at the scheduled service time. If cleaners cannot access the property, a lockout or cancellation fee may apply.
At Two Ready Maids Sanitizing & Cleaning Services LLC, we believe transparency, professionalism, and reliability are essential when inviting a cleaning team into your home or business. The policies below help ensure a smooth experience for both our clients and our cleaning professionals.
Policies & Trust Standards
Valuables Policy
Clients are responsible for securing cash, jewelry, collectibles, and valuable items prior to service. Two Ready Maids is not responsible for loss or damage to unsecured valuables.
Missing Items Policy
Two Ready Maids takes pride in maintaining a trustworthy and professional team. If a client believes an item is missing, they must notify Two Ready Maids within 24 hours so the matter can be reviewed.
Cancellation Policy
Appointments cancelled with less than 24 hours notice may be subject to a cancellation or travel fee.
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Website Terms of Use
All website content, images, branding, and materials belong to Two Ready Maids Sanitizing & Cleaning Services LLC and may not be copied or reused without permission.
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Pre-Existing Damage
Two Ready Maids is not responsible for damage resulting from normal wear and tear, improperly installed fixtures, unstable items, or items that were previously damaged.
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Pets Policy
Clients must ensure pets are secured or properly controlled during service. Two Ready Maids is not responsible for pets that escape or become injured if not properly contained.
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Payment Terms
Payment is due upon completion of services unless otherwise agreed. Two Ready Maids reserves the right to charge late fees for unpaid invoices.
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Licensing & Insurance
Two Ready Maids Sanitizing & Cleaning Services LLC operates in accordance with local and state regulations and maintains appropriate licensing and insurance coverage.
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Accidental Breakage Policy
While our team takes great care in every home, accidents may occasionally occur. Clients must notify Two Ready Maids within 24 hours if damage occurs so the issue can be reviewed and addressed.
Right to Refuse Service
Two Ready Maids reserves the right to refuse or discontinue service if conditions are unsafe or hazardous to staff. This may include biohazards, severe pest infestations, aggressive pets, or unsafe working environments.
Service Guarantee
If a client is unsatisfied with a cleaning service, they must notify Two Ready Maids within 24 hours so the concern can be reviewed and addressed.
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Delicate Surfaces Policy
Some surfaces such as marble, granite, natural stone, and wood may require special care or sealing. Two Ready Maids is not responsible for damage caused by pre-existing conditions, improper sealing, or surfaces sensitive to standard cleaning practices.
Vacation Rental & Turnover Cleaning Policy
Two Ready Maids provides vacation rental and Airbnb turnover cleaning services based on the condition of the property at the time of service.
While our team follows detailed cleaning procedures, Two Ready Maids cannot guarantee conditions that may change after service due to guest activity or property management factors.
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Two Ready Maids is not responsible for guest complaints after check-in regarding conditions that were not visible or present during the cleaning service.
Privacy Policy
Two Ready Maids respects your privacy and collects limited personal information through our website when clients submit contact forms, request quotes, or communicate with us about cleaning services.
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Information such as name, email address, phone number, and service request details may be used to respond to inquiries, schedule services, and communicate regarding appointments.
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Two Ready Maids does not sell or share personal information with third parties, and information submitted through the website is used solely for business communication related to services.
Why Choose Two Ready Maids?
• Airbnb & Vacation Rental Turnover Specialists
• Reliable Scheduling & Communication
• Trusted Local Cleaning Company
• Licensed & Insured Cleaning Professionals
• Background-Checked Team Members
• Residential & Commercial Cleaning Services